Bookings on WhatsApp for your clinic
Patients book consultations on WhatsApp. BookInChat handles the scheduling and keeps to strict safety rules, so the doctor gives the advice.
Fictional demo shop
Hello, I would like to see the doctor for a skin consultation.
Hi, I’m Teratai Skin Clinic’s assistant. I help with bookings and questions; I don’t give medical advice. Your messages are handled under our privacy notice. Please tap I agree to continue, or Call us.I agree
I agree
Thank you, Farah. Dr Lim has Tuesday 10:30 or Thursday 16:00. Which would you like?
Thursday 16:00
Skin consultation with Dr Lim, Thursday 16:00. Press Confirm to keep the slot.Confirm
Confirmed
Thank you. We will remind you the day before. For questions about your skin, the doctor will advise you at the visit.
Safety rules, always on
Before clinic features turn on, we check your clinic’s licence and the doctor’s registration.
- Answers about treatments use only text your clinic has written and approved.
- If something sounds urgent, we alert the shop's team straight away.
- Patients agree before the assistant reads their messages.
- Photos patients send are never passed to an AI model.
- The assistant never writes medical advice of its own.
What it does for a clinic
Emergency words caught in code
Every message is checked in all three languages, voice notes included, before the assistant replies.
Clinic-approved answers only
Treatment questions get the text your clinic approved, or go to your staff.
Patient consent first
No AI reads a patient’s messages until the patient agrees.
Books from your own menu
Only your services, prices and opening hours. Customers press Confirm to keep the slot.
Reminders before each visit
Customers get a WhatsApp reminder, so fewer people forget their booking.
Calendar and staff app on your phone
See the day, add walk-ins and move bookings from the counter or at home.